In payroll, visibility and communication are everything. But for many providers, clients still rely on phone calls and email chains to ask one question: “Where’s my payroll at?”
With Changepen’s Client Portals, those questions disappear.
Our payroll management platform gives every client a secure, branded portal where they can view real-time progress, access reports, upload files, and communicate directly with your team — without ever touching an inbox.
Real-Time Payroll Visibility
Imagine a finance director logging in to see exactly which stage their payroll is at — approvals, changes, and completion — in real time.
No chasing, no confusion, no waiting for updates.
For payroll bureaus and accountants, that transparency builds trust and saves hours every month.
Secure Data Transfer
Email attachments and shared drives aren’t built for payroll compliance. Changepen Portals offer end-to-end encrypted data transfer, ensuring every payslip, document, or file stays protected.
Clients upload sensitive data directly into the portal, and your team manages it in one safe, auditable space.
Dynamic Reporting
From payroll summaries to historical insights, dynamic reporting puts performance data at your fingertips.
Clients can view tailored reports in real time, reducing manual report generation and freeing your team to focus on accuracy and service.
Full Audit Trails
In payroll, accountability matters. Changepen automatically logs every change, approval, and interaction in a complete audit trail.
When questions arise — whether from clients or compliance checks — every action is recorded and easy to trace.
A Real-World Example
Picture this: your client’s payroll manager is on holiday, a new contact takes over, and suddenly the same questions start flooding in — “Has the data been received?” “Are we ready to process?”
With Changepen’s Customer Portal, all that information is visible instantly. The new contact can log in, see status updates, review documentation, and approve changes — without disrupting your process.
That’s what modern payroll communication looks like.
The Future of Payroll Service Delivery
Changepen’s client portal for payroll does more than just share data — it transforms how you manage client relationships.
By combining visibility, security, automation, and auditability, it helps payroll providers deliver the consistency and professionalism today’s clients expect.
👉 Discover how Changepen can simplify and strengthen your payroll delivery, Book a demo today!
