Payroll Manuals & Knowledge Base — Client Rules, Deadlines & Processes in One Place

Pension arrangements, overtime policies, bonus structures - every client has their ownset of payroll rules.

Changepen gives each client their own manual so your team always has the right information to hand, without asking the client again.

Cut-off dates, edit windows, sign-off deadlines, completion targets — all recorded per client in their payroll manual.

Your team knows exactly when things need to happen, and clients know what's expected of them and when.

When everyone on the team has access to the same up-to-date payroll manual, covering work doesn't mean starting from scratch.

A new team member can pick up a client payroll without a handover call. That's the kind of resilience that lets you scale.

Turn Changepen into your go-to solution for contingency and disaster recovery.

With all payroll rules, deadlines, and details stored centrally, any team member can step in and run a client’s payroll smoothly—even at short notice.