Powerful Customer Portals

Engage with your customers

Engage with your customers in a totally new way, giving your payroll service the edge over your competitors.

An image showing what our customer portal can offer, queries, pay changes, scheduling and more

The changepen login box that shows how changepen can replace three other logins, such as queries and file storage

A consistent customer experience

Our customer portals keep customer experience controlled and consistent, no matter what underlying payroll software is being used.

Internal platform changes now have no impact on your regular interactions with your customers.

Integrated with your payroll software

Integrations with many UK payroll vendors, via either export or API.

Changes once approved can be imported into the correct payroll engine for that specific customer.
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A image showing how changepen overlays any payroll system

A sample of a task being waited on before a payroll schedule can continue

Customer visibility at every stage

Build and maintain trust with your customers by sharing your workflow with them.

Sensitively push ownership of required tasks back to them to keep your service running as efficiently as possible.

Securely share documents and information

Two-way sharing of messages, data and documents empower your clients in a way that your current, email based service cannot.

Payroll manuals and handbooks are stored at both customer and payroll level, keeping customer requirements at the forefront for the whole team.
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