Powerful Customer Portals

Engage Your Customers Like Never Before

Deliver a more transparent, connected payroll service that sets you apart from the competition.

An image showing what our customer portal can offer, queries, pay changes, scheduling and more

The changepen login box that shows how changepen can replace three other logins, such as queries and file storage

A Consistent Customer Experience — Every Time

Keep your service seamless, no matter what’s happening behind the scenes.Changepen’s customer portals ensure your clients get a reliable, professional experience -regardless of the payroll software you use.

Even when your internal systems change, your customer touchpoints stay the same.

Seamlessly Integrated with Your Payroll Software

Integrations with many UK payroll vendors, via either export or API.

Changes once approved can be imported into the correct payroll engine for that specific customer.

A image showing how changepen overlays any payroll system

A sample of a task being waited on before a payroll schedule can continue

Customer Visibility at Every Stage

Give your customers real-time insight into payroll progress, approvals, and actions—building trust through transparency.

Clearly show what’s needed from them and when, so your service stays efficient without chasing emails or creating confusion.

Share Information the Right Way

Stop relying on messy email threads. Changepen lets you securely share documents, data, and messages in one place - so nothing gets lost, missed, or misfiled.

Keep payroll manuals, client handbooks, and key instructions clearly organised and always accessible to your team. Everyone knows where to look, and nothing slips through the cracks.