Customer Portal


One place for everything payroll

The Customer portal provides an area for Customers to enter all their payroll changes, view the status of their payroll at any time, communicate direct with their payroller and raise and monitor payroll queries. One place for all of this!

Manage payroll queries with ease

Record all payroll changes

Easily log all payroll changes through the customer portal, storing all changes in one place. Removes the need to trawl endless email trails and spreadsheet iterations to track down the latest changes.   


Log payroll queries

Use the portal to log payroll queries direct with the payroller, and view progress and feedback via the Query Hub.

Communicate directly

Use the Message Hub to communicate directly with your payroller, quickly and efficiently.  Easy to search log of all messages, and history of all communication.


Achieve Customer Service excellence with our Query Hub


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Changepen Ltd is a registered company in England and Wales (No. 12578539). Changepen is created by Changepen Ltd © 2020. All rights reserved.